Help & Support
Frequently Asked Questions
Everything you need to know about Coolye before you start building.
What is Coolye?
Coolye is an AI workforce platform that gives solo founders access to 4 production AI agents, with 11 more agents in training across build, launch, operations, analytics, support, legal, and distribution. You describe what you need, the orchestrator routes each task to the best available agent and model automatically, and you get professional-grade deliverables without hiring a team.
Who is Coolye for?
Coolye is built for solo founders, indie hackers, and early-stage operators who are doing the work of a 5-person team alone. If you're writing PRDs, doing competitor research, drafting cold emails, and publishing blog posts yourself, Coolye's agent workforce does that work in parallel while you stay focused on the decisions only you can make.
How does Coolye differ from asking ChatGPT or Claude directly?
ChatGPT and Claude are single-model chat interfaces. Coolye is a coordinated multi-agent system with 4 production role-specific strategy agents, 11 training agents, domain-tuned prompts, memory of your project context, and automatic routing to the model best suited for that task. You describe the goal once; Coolye dispatches the right available specialists and assembles the deliverables.
What are the 4 customer-facing agents I always see?
Atlas (PM-01) writes product briefs, PRDs, and idea validations. Athena (RESEARCH-01) produces competitor analyses and user personas. Iris (GROWTH-01) creates cold email sequences, landing page copy, and Product Hunt launch plans. Calliope (CONTENT-01) writes long-form blog posts and content strategy. These 4 agents cover the production strategy launch workflow. Hephaestus, Apollo, Pheme, Plutus, and the other 7 agents are in training.
What is the free tier?
Free accounts get 3 Atlas Stage-1 runs per month — that's 3 idea brief + MVP PRD generations at no charge. This lets you validate up to 3 product ideas every month before spending anything. Paid plans unlock the 4 production agents and access to Stage 2/3 deeper deliverables.
What are Stage 1, Stage 2, and Stage 3?
Stage 1 deliverables are fast, high-value starting points: the idea brief and MVP PRD. They run on Haiku for speed and low cost. Stage 2 adds research depth: competitor analysis, user personas, and cold email sequences. Stage 3 covers launch assets: PH launch plans, landing page copy, and blog posts. Stages 2 and 3 run on Sonnet or Opus for higher quality. Each stage builds on the output of the previous one.
How does pricing work?
Pro is $19/month and gives you a higher monthly balance for the 4 production agents. There is also a pay-as-you-go top-up option for users who run infrequently — you deposit credits and spend them per run. The exact cost per run depends on which agents and models are used; each plan preview shows the estimated cost before you approve it.
Can I cancel anytime?
Yes. You can cancel your Pro subscription from Settings → Billing at any time. Your access continues until the end of the current billing period. There is no cancellation fee and no lock-in.
Is my data secure and private?
Your project data, deliverables, and conversation content are stored securely and are not used to train any AI model. When you trigger a generation, the relevant context is sent to the selected model provider (Anthropic, OpenAI, or Google) solely to produce your output — this is covered in our Privacy Policy. We do not sell your data.
How do I contact support?
Email support@coolye.app. For billing questions, bugs, or feature requests, include your account email and a brief description. We typically respond within 24 hours on business days.
Still have questions?
Email support@coolye.app and we'll get back to you within 24 hours.